Shipping Policy

Thank you for shopping with ZAPQUO ! We aim to provide you with the best possible shopping experience. Below, you will find the details regarding our shipping policy.

1.Shipping Methods & Rates

At ZAPQUO, we offer several shipping options to ensure your order arrives safely and in a timely manner. The available shipping methods and rates will be displayed at checkout based on your delivery address.

  • Standard Shipping: Typically arrives within 5-7 business days.
  • Expedited Shipping: Typically arrives within 2-3 business days.
  • Overnight Shipping: Arrives the next business day.

Shipping fees are calculated at checkout and vary depending on the shipping method chosen, your location, and the weight of the items in your order.

2.Order Processing Time

All orders are processed within 1-2 business days of receiving your order. Please note that orders placed on weekends or holidays will be processed the following business day.

3.Shipping Costs

Shipping costs are calculated at checkout based on the shipping method and delivery address. Free shipping is available for orders over $79.9. Please check for details at checkout.

4.Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email at [email protected]. You can track your package status using the provided tracking link.

5.Missing or Damaged Packages

If you receive a damaged item or if your package is missing, please contact us immediately at [email protected] so we can assist you in resolving the issue.

6.Address Accuracy

Please ensure that your shipping address is correct at the time of checkout. ZAPQUO is not responsible for packages lost or delayed due to incorrect or incomplete addresses.

7.Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your package is lost or stolen, please contact the carrier directly. If you require assistance, feel free to reach out to us at [email protected].

8.Customs and Import Fees

For orders placed outside the United States, customs fees, import taxes, and other charges may apply upon arrival in your country. These fees are the responsibility of the customer.

9.Contact Us

If you have any further questions or concerns about your order or shipping, please don’t hesitate to reach out to us at [email protected].

 

Thank you for choosing ZAPQUO!